Contact Us

Support for readers in difficulty

If gambling is causing distress, the contact form is not the right place to start. The independent help organisations that work with players in the United Kingdom offer confidential advice, and their websites list the steps to take without any need to share personal details through this site. Those services are free, and they respond to everyone who reaches out, regardless of how long the difficulty has been going on. Self-exclusion tools, where available, are best set up directly with the operator that holds the account, so any request made here would only add a step.

Correspondence language

The editorial team reads and replies in English. Messages written in other languages may still be read, but the response will come back in English, and the handling time may be longer. Keep the message in English where possible, and the reply will be straightforward.

What the form is for

This form is for feedback about the review content on this website, such as a correction to a game description or a query about how a rating was reached. It is not a channel to the casino operator, and it is not a customer-service line. Matters relating to an account, a deposit, a withdrawal or a bonus must go to the operator’s own support channels, which are listed on the operator’s site.

Never send sensitive material

No financial details, passwords, account numbers or scans of documents should ever be sent through this form. The form is not encrypted for that kind of data, and no one here is authorised to handle it. Any message containing such material will be deleted without being acted on, and the sender will be asked to resubmit without it. Legitimate operators will never request a password or a document scan through a website contact form, so treat any such request as a warning sign. If a message already sent contains sensitive information, the only safe step is to change the relevant password or contact the issuing body directly; this site cannot retrieve or delete a message once it has been received.